ElinPulse Solutions LLC
Privacy Policy
This policy explains how ElinPulse Solutions LLC collects, uses, and protects your personal and health data when you use the ElinPulse Platform.
Overview
This Privacy Policy describes how ElinPulse Solutions LLC ("ElinPulse," "we," "us," or "our") collects, uses, stores, and discloses information when you use the ElinPulse mobile application and related services (collectively, the "Platform").
By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Platform.
ElinPulse is a software platform operated by ElinPulse Solutions LLC. ElinPulse Solutions LLC and ElinMed (Nyange Medical PLLC) are separate and independent legal entities. This Privacy Policy applies solely to ElinPulse Solutions LLC and the ElinPulse Platform. It does not govern any services, data practices, or privacy obligations of ElinMed or any other third party.
Information We Collect
Information You Provide Directly
- Account registration details (name, email address, date of birth)
- Health and cardiovascular data you manually enter, including blood pressure readings, heart rate, lipid panel values (including ApoB), symptoms, medication lists, sleep data, exercise logs, and body weight
- Responses to in-app questionnaires and health intake forms
- Communications you send to us, including support requests
Information Collected Automatically
- Device identifiers, operating system version, app version, and crash diagnostics
- Usage data, including features accessed, session duration, and navigation patterns
- IP address and general geographic region (derived from IP, not GPS)
Health Data from Apple HealthKit
With your explicit permission, the ElinPulse app may access health and fitness data stored in Apple HealthKit, including heart rate, resting heart rate, blood pressure, HRV, sleep analysis, workout data, and step count.
HealthKit Data Commitment: ElinPulse does not use or disclose data gathered through the HealthKit framework to third parties for advertising, marketing, or other use-based data mining purposes.
HealthKit data is used exclusively to populate your cardiovascular dashboard, generate trend analytics, and produce clinical reports for your own use. You may revoke HealthKit access at any time through your device's Health app settings.
Data from Third-Party Wearable Integrations
If you choose to connect a wearable device or fitness platform (such as Garmin Connect, Fitbit, or Oura), we receive data from that service in accordance with their respective APIs and your authorization. We treat this data with the same protections as directly entered health data.
How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the ElinPulse Platform
- To generate your cardiovascular dashboard, risk scores (including ASCVD calculations), trend analytics, and doctor-ready PDF reports
- To send you in-app notifications, reminders, and platform updates
- To respond to your support requests and communications
- To conduct internal analytics on aggregate, de-identified usage patterns to improve Platform features
- To comply with applicable law and enforce our Terms of Service
We do not use your personal health data to train general-purpose machine learning models, sell advertising, or build behavioral profiles for marketing purposes.
Apple HealthKit — Specific Commitments
The ElinPulse app integrates with Apple's HealthKit framework. In compliance with Apple's developer guidelines and our own data commitments, the following specific restrictions apply to all data obtained through HealthKit:
- No advertising use: ElinPulse does not use or disclose data gathered through the HealthKit framework to third parties for advertising, marketing, or other use-based data mining purposes.
- No sale: HealthKit data will never be sold to data brokers, advertisers, or any third party.
- No general analytics: HealthKit data is not shared with third-party analytics platforms for use in aggregate behavioral modeling.
- User control: You may revoke HealthKit permissions at any time through iOS Settings → Privacy & Security → Health → ElinPulse.
- Purpose limitation: HealthKit data is used solely to provide the cardiovascular tracking and reporting features of the Platform you have requested.
These commitments are in addition to, and not in lieu of, Apple's own HealthKit developer policies.
Data Security
ElinPulse implements industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption of data in transit using TLS 1.2 or higher
- Encryption of sensitive data at rest
- Access controls limiting employee access to personal data on a need-to-know basis
- Regular security assessments of our infrastructure and third-party service providers
No method of transmission over the internet or method of electronic storage is 100% secure. While we use commercially reasonable means to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you in accordance with applicable law.
Data Retention
We retain your account data and health information for as long as your account is active or as needed to provide the Platform. If you delete your account, we will delete or de-identify your personal data within 30 days, except where retention is required by applicable law or legitimate business necessity (such as fraud prevention or legal defense).
You may request deletion of your data at any time by contacting us at the address below. Note that deleting your data will result in permanent loss of your cardiovascular history, reports, and any data not separately stored by you.
Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Portability: Request your data in a portable, machine-readable format
- Restriction: Request that we restrict processing of your data in certain circumstances
- Objection: Object to certain types of processing, including profiling
To exercise any of these rights, contact us at privacy@elinpulse.com. We will respond within 30 days. We may require identity verification before fulfilling certain requests.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. ElinPulse does not sell personal information.
Children's Privacy
The ElinPulse Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information promptly.
If you believe we may have inadvertently collected information from a minor, please contact us at privacy@elinpulse.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending an in-app or email notification. Your continued use of the Platform after any changes constitutes acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
- ElinPulse Solutions LLC
- Email: privacy@elinpulse.com
This Privacy Policy governs only the ElinPulse Platform operated by ElinPulse Solutions LLC. For questions about ElinMed's clinical services, privacy practices, or HIPAA Notice of Privacy Practices, contact ElinMed directly through their own channels.